Shinertech
Integrated Service Management System

Our comprehensive ISMS system is designed to streamline and enhance both internal workforce operations and client-facing interactions within our organisation. This robust system integrates various functionalities to ensure seamless coordination, efficient task management, and exceptional client service.

Client Management

Issue Reporting & Resolution (via Portal & Mobile App)
Ticketing System
Client Portal
Site Feedback
Staff Activity
Direct Communication

Workforce Management

Staff Scheduling
Shift Management
GEO Location Monitoring & Check In / Check Out
Reporting
Complaint Resolution
Inductions & Training
Wellbeing Check
Compliance Management
Individual Performance Analytics

Audits & Reporting

Site Audits
KPI Tracking (Daily, Weekly & Monthly)
Automated Reporting
OH&S Audits
Environmental Audits
Performance Analytics

Highlights

Track our excellence through key performance indicators, staff activity monitoring, transparent operations, and enhanced productivity metrics.

KPI Achievement
100%
Staff Activity
92%
Transparency
97%
Staff Productivity
88%

Key Improvements

Transparency

Clear visibility into all operations and activities.

☺︎
Accountability

Ensuring responsibility and reliability in all tasks.

Precise Attendance

Accurate tracking of staff attendance and punctuality.

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Improved Safety

Enhanced safety measures and protocols in place.

Streamlined Communication

Efficient and effective communication channels.

KPI Management

Monitoring and achieving key performance indicators.

Training & Compliance

Comprehensive training and adherence to compliance standards.

Better Oversight

Enhanced supervision and management of all services.

Robotics & Automation

At Shiners Group, we are pioneering the integration of robotics and automation to redefine cleaning services. Our advanced automated cleaning robots are designed to operate seamlessly alongside our skilled cleaning teams, enhancing efficiency and precision across every task. These robots leverage state-of-the-art sensors and intelligent algorithms to ensure thorough and consistent cleaning on various surfaces and environments. More than just efficient, our robotic solutions prioritise sustainability by minimising chemical usage and maximising energy efficiency, contributing to a cleaner and greener future. Capable of 24/7 operation, our robots work during off-peak hours to minimise disruption to your operations while providing real-time data insights for optimised service delivery. Discover the next generation of cleaning technology with Shiners Group—where innovation meets reliability to elevate your cleaning standards.

Drone Cleaning

Introducing drone cleaning solutions at Shiners Group represents our commitment to cutting-edge technology in the cleaning industry. Our drone cleaning services leverage advanced aerial capabilities to reach and clean challenging or inaccessible areas with unparalleled efficiency and precision. Equipped with specialised cleaning equipment and guided by skilled operators, our drones ensure thorough and meticulous cleaning across various building exteriors, rooftops, and other elevated structures.These drones not only enhance cleaning effectiveness but also improve safety by reducing the need for risky manual interventions. They operate swiftly and effectively, supporting our mission to deliver superior cleaning results while minimising disruption to your daily operations. By incorporating drone technology into our service offerings, Shiners Group continues to lead the way in innovative cleaning solutions, providing you with a safer, more efficient, and environmentally friendly approach to maintaining your facilities.

Experience
the difference
with
Shiners' Customised Integrated
Services